I’ve long been a user of the Logitech MX Master series of mice. In fact, I’ve had every generation and every variation of the line. I’ve found them to be well made, but more than anything – thoughtfully designed.

Less than a year ago, I bought the MX Master 3. I’ve used it every day and like previous purchases from Logitech, I’ve been very happy with it. However, my unit started showing weird forms of wear on the finish. Last week, it got so bad that I sent an email to Logitech customer support.

After sending them a couple of pictures and answering a few questions, I got an email saying a replacement was on the way. Perfect customer service.

In any case, if you are interested in trying an MX yourself, you can get it here.